For your own company's safety, hang up the phone on him and never answer it again. He "lost" a loaded trailer after he "accidentally" took all the ELDs and trackers out of it, and then didn't pick up the phone for 3 days... Once he did finally answer, he said somebody took the trailer he left unattended at a truck stop and he didn't know when it happened, that he had left the trailer there and went to another location with his truck so he could sleep. The truck stop workers told us they offered to lock the trailer up for him but that he refused, they also added that he was very against the idea. All in all the load was, of course, never recovered, the trackers were found scattered all around the area, and he had no idea how any of that could have happened. In addition to everything he already did, he somehow "accidentally" took all the good tires we had on the truck and trailer, switching them with tires that were just good enough to get a driver who went to recover the unit to a shop 30 miles away before giving out. He is a gambler, a junkie and a liar, bringing him into the company was the worst thing we could have ever done, but it happened to us as a learning experience, so it doesn't have to happen to you. Do not do this to your company, or the brokers who decide to give this guy a load.