pssed Posted September 6 Share Posted September 6 Booked a load with the broker at this company. Filled out the carrier packet and tried calling them back several times to see if they got the packet. Someone finally answered after about 10 calls and I was told a rate confirmation is on the way. Waited another 45 mins for the rate con and called them back. After holding the truck for 2 hours they come up with the excuse that the shipper will not have the product ready until tomorrow. They wouldn't send me a TONU. It was very obvious they booked a cheaper truck and left us hanging after agreeing to book the load with us. Link to comment Share on other sites More sharing options...
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