We are a family-owned trucking company based in Elk Grove Village in Illinois.
Our goal is to provide our customers with exceptional service and with result-oriented solutions while maintaining great long-term relationships with our drivers.
We are looking to hire a goal-oriented Dispatcher to join our team.
Responsibilities:
- Establishing and maintaining relationships with drivers
- Organizing drivers’ whole week runs
- Contracting services and negotiating price and details with brokers and drivers
- Booking freight at the best possible rate and ensuring both customers' and drivers' satisfaction
- Fulfilling client requests and specific requirements
- Creating relationships with new clients
- Making sure the correct documentation (BOLs, Rate Confirmations, etc.) are attached to the shipments
- Effectively communicating with drivers, safety, and accounting all necessary information
- Being solution oriented and thinking ahead and outside the box
Requirements:
- Minimum of 2 years of dispatching experience
- Established relationships with brokers is a plus
- Knowledge of programs like ProTransport and Motive is a plus
- Excellent understanding of hours of service
- Ability to work on site from 8am to 5pm, Monday-Friday
- Outstanding communication skills over the phone
- Working independently and taking initiative in stressful situations
- Capability of multitasking
Experience:
- Logistics: 2 years (Required)
- Freight: 2 years (Required)
- Dispatching: 2 years (Required)
- Analysis skills: 1 year (Preferred)